Customer Service Representative - State Farm Agent Team Member
Memphis - TN - 38134
Customer Service Representative - State Farm Agent Team Member
Full Time • Memphis - TN - 38134
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2006 and currently lead a team of four. I've been with State Farm since 1994, gaining experience in agency management and claims before opening my own agency. I'm a graduate of the University of Mississippi, married, the proud father of four, grandfather of two, and family is at the center of everything I do.
Serving others extends beyond the office. I'm actively involved in my local church and enjoy giving back through community service. Building strong relationships with our customers and community is one of the most rewarding parts of this career.
Our agency offers licensing reimbursement, professional development, career growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and providing the support needed to build a successful, long-term career.
Our culture is positive, supportive, and built on a team that enjoys working together. With very little turnover and a great office atmosphere, we've created a place where people can thrive. I'm looking for someone who is self-motivated, dependable, and excited to grow with our agency while making a difference for our customers.
I opened my agency in 2006 and currently lead a team of four. I've been with State Farm since 1994, gaining experience in agency management and claims before opening my own agency. I'm a graduate of the University of Mississippi, married, the proud father of four, grandfather of two, and family is at the center of everything I do.
Serving others extends beyond the office. I'm actively involved in my local church and enjoy giving back through community service. Building strong relationships with our customers and community is one of the most rewarding parts of this career.
Our agency offers licensing reimbursement, professional development, career growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and providing the support needed to build a successful, long-term career.
Our culture is positive, supportive, and built on a team that enjoys working together. With very little turnover and a great office atmosphere, we've created a place where people can thrive. I'm looking for someone who is self-motivated, dependable, and excited to grow with our agency while making a difference for our customers.
ROLE DESCRIPTION:
As a Customer Service Representative with Shawn Wilkins - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Memphis, TN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none